FAQs

🛍️ Ordering & Payments

 

Just browse our collection, add your desired items to the cart, and follow the steps at checkout to complete your purchase

We accept all major debit/credit cards, UPI, net banking, wallets, and COD (Cash on Delivery)

🚚 Shipping & Delivery

Yes, we deliver pan-India. Flat Shipping charges (Rs.100) for order amount less that Rs.500 and Free Shipping for order amount more than Rs.499

Orders dispatched within 1-2 business days from the Ordered date

Once your order is shipped, you’ll receive a tracking link via email to monitor the status of your delivery

🔄 Returns, Exchanges & Refunds

Yes, returns or exchanges are accepted within 2 days of delivery for unused items in original packaging. Unboxing Video of product is mandatory

Please email us at support@purpledrizzle.com or fill out the return request form on our website with your order details

Once we receive the returned item and inspect it, refunds are processed within 5–7 business days to the original payment method

💎 Product & Care Information

Our jewellery is made with high-quality plating, but like all artificial pieces, proper care can extend its life

Keep it dry and away from perfumes or water

Store in a soft pouch or box when not in use

Wipe gently with a soft cloth after wearing